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FAQs

question   Will the driver show up at the appointed place & time after I have completed booking?
 
  Answer   Yes, We will. Once your booking is confirmed, will send driver details via E-mail, SMS or WhatsApp.
 
 
question   How many seater of your private car?
 
  Answer   We have various type of the private car, we have 7 seater, 8 seater and 10 seater.
 
 
question   How long in advanced should I book my private car?
 
  Answer   You may book anytime before the pick-up time. However, it subject to available. We encourage you to booking at least 2 days in advance.
 
 
question   How long in advance that can I revise my travel schedule?
 
  Answer   You can change your schedule early 12 hours in advance. But the acceptance of the changes will depend on the availability of the drivers.
 
 
question   When should I receive the driver’s details?
 
  Answer   We will send the driver details in 2 days earlier via E-mail, SMS or WhatsApp once we get your confirmation booking.
 
 
question   All your prices per person or per vehicle?
 
  Answer   Price for all our services are quoted per vehicle and not per person.
 
 
question   All the prices listed for single trip or include return trip?
 
  Answer   All the prices listed is for one-way trip only. If you added additional drop off point, that will be consider to additional charge.
 
 
question   Are there any hidden or surcharge fees?
 
  Answer   All charges are listed at the price table only from point A to point B. There are no any extra charge for the trip unless there is additional drop off point and change in destination point.
 
 
question   Do you only provide transfers from KLIA/KLIA2 to Kuala Lumpur?
 
  Answer   Not only KLIA/KLIA2 to Kuala Lumpur but the entire west Malaysia.
 
 
question   How long does it take to travel from KLIA/KLIA2 to Kuala Lumpur?
 
  Answer   Approximately 1 hours, it’s depend on the traffic condition.
 
 
question   What types of transport models do you have?
 
  Answer   Perodua Bezza, Perodua Alza, Toyota Innova, Toyota Alphard, Hyundai Starex, different transport model will have different price, kindly refer to our website price list table or contact us for more details.
 
 
question   How do I pay for my hired private car?
 
  Answer   You can pay cash (to driver) or credit card (PayPal).
 
 
question   Do you have any Surcharge if my flight is delayed?
 
  Answer   We will depend on the situation, but we suggest you send us your flight details. So that our team can track your estimate arrival time.
 
 
question   How can the driver find me on the airport?
 
  Answer   Our driver will be waiting at the arrive hall. They will have your contact details and contact you accordingly.
 
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+6011-1889 8893
 
Contact Person: Mr Wong
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